Audley Mills Surgery

57 Eastwood Road, Rayleigh, Essex, SS6 7JF

Telephone: 01268 209309

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Complaints and Compliments

Complaints Procedure

We operate a Practice complaints procedure as part of a NHS system for dealing with complaints. Our complaints system meets national criteria. If you do have a complaint, please collect a complaints form from our reception which will explain the procedure and we ask that you are as specific as possible about your complaint.

Compliments

We value positive feedback, and are grateful for any positive comments you would like to make about the Practice. Please use icon to the right (Friends and Family icon) for positive comments by filling in our questionnaire, or alternatively the following link can be used: www.iwantgreatcare.org/search?search=audley+mills+surgery

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Online Appointment Booking

PATCHS

Patient Participation Group

Download Practice Leaflet

Patient Survey

Friends & Family Test

Active Practice

Opening Times

  • Monday
    07:00am to 08:00pm
    Reception opens at 8:00am.We are open from 7:00am for pre-booked appointments. Please note that the telephone System closes at 18:30.
  • Tuesday
    07:00am to 06:30pm
    Reception opens at 8:00am.We are open from 7:00am for pre-booked appointments.
  • Wednesday
    07:00am to 06:30pm
    Reception opens at 8:00am.We are open from 7:00am for pre-booked appointments.
  • Thursday
    07:00am to 08:00pm
    Reception opens at 8:00am.We are open from 7:00am for pre-booked appointments. Please note that the telephone system closes at 18:30
  • Friday
    07:00am to 06:30pm
    Reception opens at 8:00am.We are open from 7:00am for pre-booked appointments.
  • Saturday
    09:00am to 05:00pm
    ALTERNATE SATURDAYS, STRICTLY FOR ATTENDING PRE-BOOKED APPOINTMENTS ONLY. QUERIES & APPOINTMENT BOOKINGS CANNOT BE TAKEN ON THIS DAY.
  • Sunday
    CLOSED

Useful Links

NHS Choices
NHS 111
Patient UK
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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