Audley Mills Surgery

57 Eastwood Road, Rayleigh, Essex, SS6 7JF

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Telephone: 01268 209309

Out of Hours: 111


25TH MAY 2018

GDPR (General Data Protection Regulation) replaces Data Protection Act 1998 (DPA) and is designed to match data privacy laws across Europe. 

GDPR is still based on the same data protection principles as before regarding security of information within the practice.  

We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances. 

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent.

The Practice will take steps to ensure that individual patient information is not deliberately or accidentally released or (by default) made available or accessible to a third party without the patient’s consent, unless otherwise legally compliant. 

For 13-16 year olds:
13 – 16 YEARS OLD

From 25th May 2018 there are new regulations in place called GDPR (General Data Protection Regulations) which relate to keeping your information secure.  

This means that if you want us to use your parents or guardians mobile number for contacting you or to send you text messages about your appointments you MUST give us your written consent.  

If you have your own mobile number for which you would like us to contact you directly, please inform the receptionist.

We will also require your written consent to allow your parents or guardians to have an online password to access your medical records to enable them to book appointments or order prescriptions on your behalf.

Opening Times

  • Monday
    07:00 until 20:00
    (Telephones only operational until 18.30)
  • Tuesday
    07:00 until 18:30
  • Wednesday
    07:00 until 18:30
  • Thursday
    07:00 until 20:00
    (Telephones only operational until 18.30)
  • Friday
    07:00 until 18:30
  • Saturday
  • Sunday